Returns & Exchanges
At ZBiotics, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel. Our goal is to ensure you feel as good in our clothing as you do in your daily life.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bags.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
- 4.Receive Your Refund
After our team inspects the items, we will process your refund to the original payment method or issue store credit within 5-7 business days.